Posted 20/06/2026
Closes 04/07/2026
Melbourne, Melbourne, Victoria
Full time
Not specified
The Company
Silver Star Motors Mercedes-Benz is part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience. With more than 112 years of history, we're a team of great people doing great things.
About the Role
Silver Star Motors Mercedes-Benz is seeking a motivated and customer-focused Driveway Concierge to join our team. This is the perfect introduction to the automotive industry for someone with the right attitude and willingness to learn.
You'll play a key role in the smooth movement and arrival of all customers to the dealership while maintaining an exceptional guest experience.
In this role, you will:
Process vehicle check-ins and damage reports on arrival
Be the first meet and greet to all guests arriving to the dealership
Assist with safe and timely vehicle movements around the dealership
Support guest vehicle drop-offs, pick-ups and concierge-style handovers
Maintain clear communication with the service team to ensure efficient workflow
Present vehicles to a high standard and ensure the site remains organised
Provide friendly, helpful service to all guests and team members
Skills & Experience:
A current driver's license
Strong communication and interpersonal skills
Ability to work well in a team and also independently
High attention to detail and commitment to excellent customer service
Positive attitude, reliability, and willingness to learn
Silver Star Motors is a high-performing location with a strong team culture and a commitment to delivering an exceptional guest experience. People enjoy working here because of the supportive environment, growth opportunities, and inclusive values we uphold.
If this sounds like you, click APPLY.
We are an equal opportunity employer and would love to hear from you if the above details resonate with you!