About the role

As a Service Technician, you will play a vital role in delivering exceptional service and maintenance support to our valued clients at Cold Rae. This full-time position is responsible for the hands-on servicing and repair of HVAC equipment, ensuring seamless operations for our customers.

What you'll be doing

• Perform scheduled and reactive maintenance on a variety of commercial and industrial refrigeration and HVAC systems

• Diagnose and troubleshoot equipment issues, implementing effective solutions to restore operations

• Communicate with clients to understand their needs and provide timely, high-quality service

• Maintain detailed records of all service work and report on equipment performance

• Support the training and mentoring of junior technicians and apprentices to develop their skills

• Ensure compliance with all relevant safety regulations and company procedures

What we're looking for

• Strong technical skills and a deep understanding of HVAC systems

• Hands-on experience with split systems, ducted systems, VRV/VRF, and package units

• Excellent problem-solving and diagnostic abilities to identify and resolve equipment issues

• Exceptional customer service skills with the ability to communicate technical information effectively

• A valid driver's licence and your own reliable vehicle

• Certifications in refrigerant handling and other relevant trade qualifications are highly desirable

• Certificate III in Electrotechnology, refrigeration licence, and relevant trade qualification required

• Australian work rights are essential for this position

What we offer

At Cold Rae, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you can expect:

• Opportunities for career progression and ongoing training and development

• A collaborative and inclusive team culture where your contributions are valued

• Company vehicle provided

If you're a Service Technician who is passionate about delivering exceptional service, we encourage you to apply now and join our team at Cold Rae.