Radio Operator / Fleet Allocator – Jet Couriers (Brisbane)

Location: Brisbane, QLD
Role Type: Full-time
Industry: Fleet Management / Transport & Logistics

About Jet Couriers

Established in 1996, Jet Couriers is a proudly Australian‑owned organisation and a recognised leader in same‑day courier and logistics services across Australia, New Zealand, and the USA. We operate in a fast‑paced, team‑driven environment where proactive people thrive and where strong fleet coordination is essential to our service.

Position Overview

We are seeking an experienced Courier Fleet Controller / Allocator to join our Brisbane team. This role is central to our same‑day operations, requiring someone who understands the pace, complexity, and decision‑making involved in managing a courier fleet. If you excel at dispatching, route optimisation, and real‑time problem‑solving, this is an excellent opportunity to advance your logistics career.

Key Responsibilities

• Courier fleet allocation — Dispatch and coordinate same‑day courier jobs with a strong focus on efficiency and service quality.

• Route optimisation — Make fast, informed decisions to maximise fleet productivity and minimise delays.

• Driver communication — Provide clear, timely instructions and support to drivers throughout the day.

• Client communication — Maintain professional, solution‑focused communication with customers.

• Transport management systems — Use modern TMS platforms to manage job flow, monitor fleet activity, and maintain operational accuracy.

• Assist with depot operations as required.

Skills, Qualifications & Experience

• Courier fleet allocation experience — Previous experience allocating or dispatching courier fleets is highly regarded and strongly preferred.

• Minimum one year of experience in the transport or courier industry (same‑day courier experience is a major advantage).

• Strong communication and interpersonal skills.

• Excellent attention to detail and natural problem‑solving ability.

• Valid Australian driver’s licence and full working rights.

• A proactive, positive attitude with the ability to learn quickly.

What We Offer

• Comprehensive, hands‑on training from experienced fleet and operations professionals.

• Genuine opportunities for internal progression and career development.

• Monday–Friday schedule with rotating shifts — enjoy your weekends off.

• A supportive, energetic team environment.

How to Apply

If you are ready to take the next step in your career, please send your application to dea•••••••@jetcouriers.com.au .