We are a well-established Australian company with a rich history dating back to 1889. As the leaders in the Automated Materials Handling & Pneumatic Tube Systems industry, we are seeking a dedicated Installation/Service Technician to join our team. Your role will involve providing outstanding service, maintenance, and installation support to prestigious clients such as Qld Health, Coles, Woolworths and NSW Health

As a technician, you will:

• Conduct preventative maintenance services and respond to emergency call-outs,

• Monitor automated guided vehicle and pneumatic tube system hardware & software to ensure systems are operating optimally and address any performance issues

• Solve problems and troubleshoot on-site and remotely through telephone support,

• Collaborate with internal teams and communicate effectively with customers and their representatives,

• Install PVC tubes (75mm-160mm) at hospitals, supermarkets, and construction sites

• Participate in an After Hours On-Call Roster and occasionally handle emergency break-fix call-outs

• Ensure that the AGV systems communicates with other relevant systems e.g. building management systems including fire systems, lift interfaces and door interfaces

• Controls and manages operational workflows through the use of personal handheld devices and portable or desktop computers.

• Receive training and support from our technical experts.

• Escalate any technical issues that cannot be resolved onsite

Requirements:

• Electrical trade background or aptitude preferred,

• Ability to interpret schematics and construction plans,

• Ability to work on Construction sites, Hospitals and other client locations,

• Experience with PVC tube installation desirable,

• Problem-solving and troubleshooting skills,

• Strong collaboration and communication abilities,

• Flexibility for on-call, occasional emergency duties, and Remote Travel,

• Valid driver's license,

• General hand tools.

Benefits:

• Company Vehicle, Mobile, iPad, Power & Industry Specific tools, and Uniform provided,

• Award conditions such as Penalty Rates, Travel Allowance etc.

• Training opportunities,

• Collaborative and diverse work environment.

We are looking for an individual with strong mechanical aptitude, proven problem-solving abilities, and a commitment to delivering high-quality work. The ideal candidate will be comfortable working both autonomously and as part of a dedicated team. Comprehensive training on our internal systems will be provided. Please submit your resume and a cover letter outlining your relevant skills below.

Join us today and become part of our success story!