Ryde Automotive Group is a leading automotive dealership in Gladesville we are seeking a detail-oriented and organized Warranty Clerk to join our dynamic service department. If you're experienced in processing warranty claims and want to be part of a supportive, fast-paced team — we want to hear from you. The Warranty Clerk is responsible for processing warranty claims for automotive repairs and services, ensuring compliance with manufacturer policies, and maintaining accurate records. This role supports the service and parts departments by facilitating smooth warranty transactions and maximizing warranty reimbursements from manufacturers.

Key Responsibilities:

• Review repair orders for proper completion, accuracy, and legibility.

• Prepare, process, and submit warranty claims to manufacturers.

• Track the status of submitted claims and follow up on any denials or rejections.

• Maintain up-to-date knowledge of manufacturer warranty guidelines and procedures.

• Coordinate with service advisors and technicians to ensure required documentation is collected.

• Correct and resubmit rejected claims promptly.

• Maintain and file records of all warranty claims,

• Monitor and report on warranty trends and outstanding claims.

• Communicate with manufacturer representatives regarding claim status and disputes.

• Assist service department with other clerical duties as needed.

  Requirements:

  • 1–3 years of experience in an automotive dealership or service department (preferred).

  • Familiarity with dealership management systems eg. era power

  • Knowledge of vehicle warranty policies and manufacturer processes.

  • Strong organizational and time management skills.

  • Excellent communication and problem-solving abilities.

    🔧 Ready to Start Your Next Chapter in the Automotive Industry?
    Apply today and become a valued part of the Ryde Automotive Group family!