Senior Lift Service Technician (A-Grade Electrician)
Southern Lifts
Braeside, Melbourne VIC
Full Time
$90,000 - $120,000 + Super + Fully Maintained Company Vehicle + Tool Allowance + On-Call Retainer
Join One of Victoria's Leading Lift Companies
Southern Lifts is a rapidly growing Melbourne-based lift company specialising in the servicing, maintenance and repair of residential and commercial lift systems throughout Victoria.
Due to continued growth, we are seeking an experienced Senior Lift Service Technician to join our team.
This is a hands-on field role focused on servicing, fault finding, repairs and customer support. You'll be given autonomy, responsibility and the support of a strong office and management team behind you.
About the Role
As a Senior Lift Service Technician, you will be responsible for maintaining and repairing a wide range of lift systems while providing outstanding customer service and technical support.
Key Responsibilities
Service and maintain residential and commercial lift systems
Attend breakdowns and emergency call-outs
Diagnose and repair electrical and mechanical faults
Perform preventative maintenance and safety inspections
Provide technical support and phone diagnostics where required
Supervise and mentor apprentices and trade assistants
Liaise with homeowners, builders, facility managers and customers
Complete service reports and job documentation through our Elevate CRM platform
Ensure compliance with OH&S requirements, Australian Standards and company procedures
Maintain a clean, organised and professional work environment
Participate in the on-call roster (approximately 1 week in every 12 weeks) with additional retainer payment
Travel throughout metropolitan Melbourne and occasional regional areas
Qualifications & Licences
Victorian A-Grade Electrical Licence
Construction White Card
Manual Driver's Licence
Working with Children Check
Working at Heights (preferred)
Experience Required
Minimum 5 years experience in the lift industry
Strong background in lift servicing and maintenance
Experience with hydraulic, traction, MRL, screw and platform lifts
Advanced electrical and mechanical fault-finding skills
Ability to work independently and manage your own workload
Experience supervising apprentices or junior technicians
Skills & Attributes
Strong troubleshooting and diagnostic abilities
Excellent communication and customer service skills
Strong organisational and time-management skills
Computer literacy and confidence using digital systems
Professional presentation and attention to detail
Commitment to safety and quality workmanship
What You'll Receive
Competitive salary package based on experience
Fully maintained company vehicle
Tool allowance
Superannuation
On-call retainer payments
Long-term secure employment
Ongoing training and development
Leadership opportunities as the business continues to grow
Supportive management team and positive workplace culture
Why Southern Lifts?
Over 20 years of industry experience
One of Victoria's leading lift companies
Diverse range of residential and commercial lift systems
Strong team culture and supportive management
Modern technology and systems including our Elevate CRM platform
Genuine opportunities for career growth and progression
If you're an experienced Lift Service Technician looking for a long-term career with a growing company that values its people, we'd love to hear from you.
Employer questions
Your application will include the following questions:
How many years' experience do you have as a service technician?
Which of the following statements best describes your right to work in Australia?
How would you rate your English language skills?
Have you worked in a role which requires fault finding experience?
Do you have a current Australian driver's licence?
How many years' experience do you have as a Lift Installer?
Do you hold a Construction Induction Safety certificate (White Card)?
Do you hold a current electrical licence?