Are you a motivated, hands-on individual with a passion for timber and customer service?

Born Again Pallets is seeking a full-time Retail Trade Assistant to join our busy team. This role is perfect for someone with retail and timber knowledge who enjoys working in a fast-paced, dynamic environment.

About Us

Born Again Pallets specialises in recycled timber, pallets, and custom timber products. We pride ourselves on sustainability, craftsmanship, and excellent customer service.

About the Role

This is a full-time position working Tuesday to Saturday, 9:00am – 5:00pm.
👉 You must be available to work Saturdays — this is a non-negotiable requirement.

The role will begin with a 6-month probationary period, with the opportunity for long-term employment for the right candidate.

Pay Rates:

• $30 per hour – Weekdays (Tuesday to Friday)

• $45 per hour – Saturdays

As a Retail Trade Assistant, you’ll work across both customer service and workshop hands on timber operations and handling. You’ll support retail sales, timber processing, and workshop tasks to ensure smooth day-to-day operations.

Key Responsibilities:

• Customer service (in-store, over the phone, via email)

• Processing customer orders and operating the point-of-sale system

• Cash handling and basic administration tasks

• Timber handling and processing (cutting, stacking, sorting, staining, lining, packing)

• Stock handling, stock counting, and maintaining accurate records

• Sorting mixed timber and large sheet materials

• Operating forklifts for stock movement and loading/unloading

• Using hand and power tools for timber processing tasks

• Maintaining a clean, safe, and efficient workshop environment

Skills & Experience

To succeed in this role, you will need:

• Previous retail experience and proven customer service skills

• Background in a workshop/timber environment with good timber knowledge

• Ability to operate basic hand and power tools safely and effectively

• Physically fit and healthy – able to lift, stack, and move timber products

• Forklift licence (highly regarded)

• Strong initiative, attention to detail, and ability to work under pressure

• Good computer skills (MS Office, email, POS systems)

• Ability to work in a fast-paced team environment

• Must be available every Saturday

 

What We Offer

• Full-time hours, Tuesday – Saturday, 9:00am – 5:00pm

• Pay Rate: $30 weekdays / $45 Saturdays

• A supportive, down-to-earth team environment

• Hands-on, varied role with plenty of opportunity to learn and grow

• The chance to work with a business committed to sustainability and recycling

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How to Apply
If this sounds like you, click Apply Now and send us your resume along with a short cover letter explaining why you’d be the right fit for Born Again Pallets.