Task & Responsibilities

• Analyse quality data, including customer feedback, sales, and product performance metrics to identify trends and issues
• Develop, implement, and manage the company’s quality assurance strategies, policies, and processes to ensure top-tier product quality
• Lead the team by inspecting fruits and vegetables to ensure they meet specifications for size, appearance, taste, and shelf life. 
• Oversee the receipt and scanning of goods ensuring they match purchase orders and are free from damage including produce inspection and documentation
• Supervise storage and distribution of products, ensuring timely delivery and compliance with food safety regulations, including HACCP, SQF and other relevant quality standards
• Conduct regular checks, reviews and update documentations as per Australian Regulations and Standard
• Develop and implement quality management system for efficient business operation
• Meticulous picking and packing orders while monitoring shipments for prompt dispatch
• Collaborate with cross-functional teams to identify and resolve quality issues in a timely manner. 
• Collaborate with suppliers to ensure products meet established standards
• Train and mentor staff on quality assurance protocols and best practices
• Foster a collaborative and motivated environment through training sessions and a mentorship program
• Develop actionable reports that informed strategic decision-making and reduced product defects
• Develop robust processes to ensure produce is delivered on time, of the desired quality, and in a safe manner
• Manage produce recalls and withdrawals and conduct traceability procedures during produce call 
• Conduct inventory assessment and execute management practices