The Quality Assurance Manager is responsible for leading and optimising all quality-related processes within Global Colours. This role ensures consistent product quality, effective QA systems, and compliance across manufacturing operations. The position requires strong analytical ability, excellent attention to detail, and a thorough understanding of quality management principles within a manufacturing environment. The Quality Assurance Manager will oversee QA procedures, staff compliance, quality audits, reporting, and continuous improvement across the plant.

Benefits

• Competitive salary 
• Opportunity to lead the QA function within an established manufacturing business.
• Work with a supportive team committed to continuous improvement.
• Professional growth through involvement in quality system enhancements, audits, and operational performance initiatives.
• Exposure to manufacturing operations, equipment calibration processes, and quality systems management.

Task & responsibilities

Quality Systems & Procedures

• Develop and refine QA procedures to optimise manufacturing processes and ensure consistent product quality.
• Update and enhance QA policies, SOPs, and control processes to improve manufacturing and order management compliance.
• Conduct quality audits, analyse production and defect data, and recommend improvement strategies.

Production Quality Management

• Control and manage the quality of manufacturing processes, including verifying paint formulas and issuing batch quantities.
• Monitor raw materials, in-process goods, and finished product quality.
• Resolve supplier or material-related quality issues and ensure all materials meet required standards.
• Manage stocktakes and implement inventory strategies using Fishbowl software.

Reporting & Continuous Improvement

• Prepare weekly quality reports and provide insights to management.
• Review production requirements from a quality perspective, considering cost, time, labour efficiency, and compliance.

Team Leadership & Compliance

• Oversee staff compliance with QA procedures, attendance, punctuality, and workplace standards.
• Allocate workloads, schedule inspections, and assign tasks to the QA team.
• Foster effective communication, teamwork, and a culture of continuous improvement.

Operational & Safety Oversight

• Ensure equipment calibration, cleaning routines, pre-start-up checklists, and maintenance meet QA standards.
• Investigate technical quality issues and manage non-conformance escalations.
• Enforce occupational health and safety policies to maintain a safe manufacturing environment.

Qualification & experience

• Bachelor’s degree in quality management, manufacturing, science, or a related field.
• Demonstrated experience in quality assurance or quality control within a manufacturing environment.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office and inventory/quality management software such as Fishbowl.
• Knowledge of occupational health and safety regulations.
• Experience working in paint or paint-related manufacturing is highly desirable.