The Company 

Southern Cross Protection (SXP) is a national security company, engaging thousands of security officers, servicing our clients throughout Australia. We provide intelligence-based solutions based on risk minimization strategies that are executed with precision to over 4000 clients nationwide.  We exist to protect our client’s, their people and assets! 

  

 The Role 

We are seeking to expand Response Solutions team by 4 full-time Dispatch Coordinator positions available in Parramatta. With the opportunity to work across 6:00pm – 6:00am, or alternatively 6:00am-6:00pm. 

This role will see you supporting our clients by ensuring customers service requirements are met to our high standards. This role requires someone adept at multi-tasking and has good attention to detail. 

  

The Tasks  

• Receive and process security guard bookings  

• ASAP bookings 

• Multi-site bookings  

• Short to medium term bookings   

• Dispatch security guards as per booking requirements 

• Working with our provider partners nationally  

• Managing SXP and customer specific Safety inductions  

• Managing start and finish times of the security guards 

• Monitoring the welfare of security officers    

• Providing support to security officers in real time during security related incidents  

• Ensuring time sheet accuracy  

• Collaborating with SXP teams to deliver a positive customer experience  

  

The Successful Candidate  

• Available to work 12-hour shifts

• Available to work rotating roster

• Capable of working weekends or public holidays when required 

• Ability to type and talk at a consistent pace 

• Willing to obtain 1 E security licence 

  

The successful candidate will be part of an outstanding work environment in a Company who invests in their people, training, and development with a focus on diversity and internal promotion. 

Apply for a career with Southern Cross Protection!  

www.sxprotection.com.au                                                                                                              

Southern Cross Protection Pty Ltd  

ABN: 93 094 077 255  

Master Security Licence: 409990871