Inspector Programs - Rental Taskforce (Fair Trading)

Clerk Grade: 5/6
Salary range: $99,938 - $110,271 + superannuation and leave loading
Duration: 2 x Ongoing, full-time
Location: Parramatta 2 - 3 days per week, hybrid and flexible working conditions available.

NSW Fair Trading is looking for driven and passionate people who want to make a difference for people living in rental properties in NSW.
We want to hear from people who are passionate about fact-finding and problem solving.

We also want to hear from candidates with compliance and regulatory experience in different fields, including local councils, regulators, insurance and banking compliance and social housing.

About the team

Do you want to make a difference in NSW's rental market? Join the Office of the Rental Commissioner at NSW Fair Trading. We're hiring Inspector roles for the NSW Rental Taskforce to improve renting conditions. You'll inspect rentals, collect evidence, and enforce property and consumer laws.

This new team is working in new ways to prevent and respond to breaches of property law in NSW. The Taskforce will work on key issues of rental home quality, failure to lodge bonds, solicited rent bidding, unfair evictions and issues of safety and consumer protection.

Reporting to a Senior Inspector you will work with the Compliance team to investigate matters, gather evidence, prepare reports and provide advice.

What you will do:

• Carry out compliance and investigation activities related to the rental sector.
• Participate in proactive compliance activities and programs.
• Advise customers on compliance outcomes.
• Work in a fast-paced team committed to fair outcomes that make a real impact in the community.

To be successful in this role you will have:

• Excellent communication and interpersonal skills, with the ability to interact effectively with a diverse range of stakeholders.
• Strong analytical and problem-solving skills, with the ability to make sound decisions based on inspection findings.
• High level of attention to detail and accuracy in documentation and reporting.
• Ability to work independently and as part of a team in a fast-paced environment
• Regulatory knowledge - understanding of legislation and compliance and enforcement powers.
• Integrity - be ethical, professional and uphold the public sector values.

Must-Haves:

• Certificate IV in Government Investigations (or preparedness to undertake an identical employer sponsored program within 12 months).
• Strong understanding of regulatory compliance.
• A current NSW driver's licence & willingness to travel when required.

What we need from you:

An up-to-date CV no more than 5 pages and a cover letter of no more than 2 pages outlining how your knowledge, skills and experience are aligned to the role.
Please note that assessments will be conducted for this role. This involves submitting your application for review, an interview, workplace assessments and satisfactory pre-employment checks.

A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements.

Make your mark in a role where fairness meets action. Apply now and be part of shaping a fairer NSW!

Salary Grade 5/6, with the base salary for this role starting at $99,938 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Gabriella Schulzer via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Thursday 18th September 2025 [9.59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

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Information on adjustments available for the recruitment process