Who is Plenti? 

Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance markets.

We are a fast moving and ambitious business that seeks to recruit smart and capable people, who can take ownership of their role to help the business thrive. With over 250 people based in Australia, Plenti is of a size where everyone can make a difference in their role and help us realise our very big ambitions as a team, as we go about building Australia’s best lender.

Plenti is a founder led business that launched in 2014, listed on the ASX since 2020 with annual revenue of over $250 million and a loan portfolio of over $3 billion.

About the role:

We're building a brand-new team dedicated to renewable energy finance, and we're looking for our first wave of Inbound Sales Representatives to help build it from the ground up.

In this role you'll engage exclusively with high intent customers who've already applied for solar, battery or other renewable finance and are ready to move forward! 

You’ll guide customers through the application process, assess their eligibility for renewable energy schemes, and help overcome the final hurdles standing between application and loan funding. Your priority is to build trust quickly, deliver an exceptional customer experience, and make it as easy as possible for customers to confidently move forward.

Key responsibilities:

• Own and manage inbound renewable finance enquiries from application to funding

• Guide customers through the application process and renewable scheme eligibility, clearly explaining options and requirements

• Explain rebates, incentives and eligibility across renewable energy schemes to help customers make informed decisions

• Engage with customers across phone, email, SMS and live chat to support conversion and provide a seamless experience

• Proactively follow up with warm leads and incomplete applications to maximise conversion opportunities

• Deliver a personalised customer experience while maintaining responsible lending and compliance standards

• Keep CRM records accurate, capture customer insights and escalate complex cases when needed

• Work closely with the wider team to share best practice, improve processes and help shape the new function

About you:
You're driven, customer-focused, and motivated by results. You enjoy turning conversations into outcomes, building trust quickly, and following through for your customers. You're excited by the idea of helping build something new and you're genuinely curious about renewable energy.

You'll have:

• 2+ years' experience in a customer service or sales role (sales, call center, retail, financial services or similar)

• Strong communication skills, with the ability to build trust, influence decisions and close opportunities

• A compliance-first mindset and genuine attention to detail

• An interest in renewable energy, solar or sustainability 

• A team-player mentality that thrives in a fast-paced, results-oriented environment

What's life like at Plenti? 

Working at Plenti means joining a team that is high-performing, diverse, customer-focused and collaborative. It’s a place where everyone can “make it happen” and share in the results and success. If being in a dynamic industry as part of a market-leading fintech sounds like you, then join to help us reshape Australia’s financial eco-system for the good.

In return, you will enjoy a culture of innovation and entrepreneurship to take your career further. We offer flexible working and volunteer and study leave to develop your skills. We also have monthly social events, office snacks, company Townhalls and D&I initiatives and events to help you connect with your colleagues. 

Plenti is committed to a diverse and inclusive workforce. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people and people with disabilities. When you apply, let us know of any reasonable adjustments you may need during the interview process so we can accommodate you. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.