• Review each booking with the customer, clarify the vehicle’s symptoms and assess what work can be completed safely on-site.
• Investigate vehicle problems using diagnostic equipment, hands-on checks and manufacturer service information.
• Complete routine servicing, including replacing oils and filters, lubricating components and carrying out scheduled maintenance checks.
• Restore vehicle operation by repairing or replacing faulty engine, transmission, suspension, steering and brake components.
• Recheck repaired systems and, where suitable, road-test the vehicle to confirm it is operating properly.
• Explain repair findings, safety issues and any further work required in clear terms to the customer.
• Record inspections, repairs, parts used and follow-up recommendations, and prepare invoices for completed jobs.
• Keep the mobile service vehicle, tools and diagnostic equipment organised and ready for daily callouts.
• Follow safe work procedures while working at customer sites and handling vehicle systems and equipment.

Benefits

• Competitive salary package, depending on skills and experience.
• Company service vehicle provided for work use.
• Basic tools and equipment supplied.
• Training and support in diagnostics, invoicing, customer service and safe work practices.
• Opportunities to build technical skills within a growing mobile mechanic team.
• Performance incentives focused on customer service.

Task & responsibilities

• Attend scheduled service bookings and breakdown callouts at customers’ homes or workplaces.
• Inspect vehicles, discuss reported symptoms with customers and identify the likely cause of mechanical or electrical problems.
• Use diagnostic scanners, workshop tools and vehicle service information to test systems and confirm faults.
• Service petrol vehicles by carrying out tasks such as oil and filter changes, lubrication, tune-ups and routine maintenance checks.
• Repair or replace faulty components, including parts of engines, transmissions, suspension, steering and braking systems.
• Remove and refit components where needed, checking their condition and ensuring repaired systems operate correctly.
• Carry out post-repair checks and road tests, where appropriate, to confirm the vehicle is safe and performing as expected.
• Identify safety or roadworthiness concerns, explain recommended repairs to the customer and document work completed.
• Prepare accurate service reports, job notes and invoices, and communicate any follow-up work required.
• Maintain the service vehicle, tools and equipment, and follow safe work practices at customer sites.

Qualification & experience

• Relevant trade qualification in light vehicle mechanics, such as a Certificate III in Light Vehicle Mechanical Technology, or equivalent.
• At least two years of relevant experience servicing and repairing cars, 4WDs or SUVs.
• Experience identifying mechanical and electrical faults and using diagnostic tools is required.
• Mobile mechanic or on-site repair experience is an advantage.
• Customer service experience and the ability to explain repair findings clearly are desirable.