The Company

Our client is a well-established Case IH Agricultural dealer specialising in new and second-hand agricultural machinery with dealerships located in the Wheat Belt and Midwest Region of Western Australia. Due to recent changes within the business they are looking for an experienced individual to join their team as Parts Interpreter at their Moora dealership who deal mainly with the following world leading brands:

·         Combine harvesters Case IH, MacDon and Midwest fronts

·         Tractors Case IH 4WD Steigers, Magnums

·         Seeding bars Ausplow, Flexicoil, Horward Bagshaw and Simplicity

·         Sprayers Case IH Patriot SP Sprayers

·         Other ag equipment Honda, Stihl,

·         Precision equipment Raven, Topcon

About the Role

As a Parts Interpreter, you will play a key role in supporting the workshop, field service teams, and retail customers with timely and accurate parts supply. You'll be responsible for identifying, sourcing, and processing parts requests, both from stock and external suppliers.

You will liaise directly with mechanics, farmers, and suppliers via phone, email, and over the counter, ensuring high-quality service and efficiency in the parts department. The parts range from genuine to aftermarket parts that may be stocked in-house or need to be sourced from a range of suppliers within WA, Australia or Internationally.

Your key duties will include:

• Identifying Parts: using online or hard copy manuals, parts lists or in-house parts software

• Sourcing Parts: from in-house stock or external suppliers locally, nationally, and internationally

• Processing orders and coordinating delivery/logistics

• Using in-house parts software to quote, invoice, and track orders

• Maintaining accurate records of parts transactions and stock levels

• Assisting with stock control and regular stock takes

• Picking and packing parts for internal use or customer dispatch

• Providing excellent customer service across the counter, phone, and email

• Collaborating with workshop, field service teams, and administration to ensure smooth workflow

• Quoting: Creating comprehensive quotes to customers 

About the Candidate

We are looking for a reliable, customer-focused individual with strong attention to detail and a passion for agricultural machinery. Ideal candidates will have:

• Previous experience as a Parts Interpreter, preferably in agriculture, heavy equipment, or automotive sectors

• Familiarity with agricultural machinery is highly regarded

• Solid computer skills and experience using parts or inventory software

• Strong organisational skills and the ability to manage multiple tasks under pressure

• Excellent communication and customer service skills

• A willingness to work collaboratively in a small, supportive team environment

• A valid WA driver’s licence

A trade background or farming experience will be well regarded. Training and support will be provided to the right candidate who shows a willingness to learn and grow within the business. The right candidate will have the opportunity to progress into a Parts Manager role.

Remuneration

• Competitive hourly rate or salary, based on experience

• Opportunities for career progression into a Parts Manager within a growing dealership

• A friendly and community-focused team environment

• Some Saturday or after-hours work may be required
  

This is a fantastic opportunity for someone passionate about ag machinery who enjoys the country lifestyle and wants to be part of a professional and supportive dealership network. Only those that reside in, or are prepared to relocate to, the Midwest Region of Western Australia need apply.